Z Desk v2.3 - Support Tickets System with Knowledge Base and FAQs

[Arfiano MV]

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Z Desk - Support Tickets System with Knowledge Base and FAQs

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Download Free Z Desk – Support Tickets System with Knowledge Base and FAQs NULLED developed to create support ticketing. It allows live chatting, posting articles, and FAQs. It supports the creation of multiple departments and user roles based on your needs.

Don’t Need of Knowledge Base, FAQs, and the Announcements Modules?

If you want only the ticketing and live chatting system, you can turn off the Knowledge Base, FAQs, and Announcements Modules in the settings.

Main Features:

• Mobile Friendly
• LTR/RTL Theme Layout
• Easy Installation Using Wizard
• 2FA (via Email)
• Email to Ticket (Known as Email Piping)
• Dashboard and Statistics
• Multiple Departments
• Assign Multiple Users to Departments
• Ticketing System
• Guest Ticketing
• Live Chatting (For Registered Users)
• Tickets History
• Tickets Feedbacks
• Tickets Notes with File Attachment Support
• Auto Close Tickets
• Envato Purchase Code Verification For Tickets & Chats
• Generate Reports (.pdf)
• Email and Website Notifications
• Knowledge Base
• Only for Logged-in Users Content Option (Articles, FAQs)
• Share Articles on Social Media
• Helpful or Not Helpful Voting
• FAQs Management
• Announcements
• Unlimited User Roles
• Unlimited Staff Members
• Canned Replies with Placeholders
• Custom Fields (Tickets Creation Area)
• Assign Tickets to Agents
• Change Ticket Department
• Change Ticket Priority
• Change Chat Department
• Option to Show all Tickets or only Assigned (Roles)
• 3 Colors for Public Pages
• Generic User Login and Registration
• Login with Username and Email Address
• Social Login with Facebook, Google, and Twitter
• Google reCaptcha
• Secured Against XSS, SQL Injection, and CSRF
• Timezone Adaptive According to Every User’s Setting
• Add User from Admin Panel
• Edit User, User Profile Settings
• Users List and Search with Different Filters
• Date and Time Formats
• Password Strength Setting
• Users Invite System
• Email Verification for Registration
• Send Email to Registered User
• Email Templates
• Backup Options
• Cookie Consent Popup
• Manage Active Sessions
• Remember me Option
• Reset Password
• Maintenance Mode
• Custom Pages
• Pages Management
• Supports SMTP
• Send Test Email
• Google Analytics
• Ajax Based
• Translation Ready
• Based on CodeIgniter 3
• Supported with PHP 8.2
• Bootstrap 5 (Main Website)

Requirements:

• Linux Hosting
• PHP Version 7.2+
• MySQL Database
• Internet Connection
• mod_rewrite (for URL Rewriting)
• mbstring
• GD Library
• cURL
• Mail and SMTP
• Email with IMAP Support
• IMAP Module/Library
• ZipArchive
• DOM Extension

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• Submitter
  Arfiano MV
• Submitted
  02/24/24
• Category
  PHP Scripts
• File Size
  29.69 MB
• Demo
  https://codecanyon.net/item/z-desk-support-tickets-system-with-knowledge-base-and-faqs/33454477

 

[Arfiano MV]

Latest Updated

Version 2.2 (12 January 2024)

- Added IMAP Settings
- Added Default Department and Priority Settings (Email to Ticket)
- Email to Ticket (Also Known as Email Piping)
- Fixed Minor Issue
- Updated Documentation

[Arfiano MV]

Latest Update Version 2.3 NULLED (16 August 2024)
// What's New?
- Added a Custom JS Field in General Settings
- Enabled Multiple Ticket Selection for Closing, Opening, or Deleting
- Introduced Login with VKontakte Feature
- Added VKontakte API Settings Under Others > Settings > APIs > VKontakte
- Introduced a Ticket Tasks Option
- Fixed Notifications Icon Issue on Some Mobile Devices
- Improved Social Login User Image Management
- Fixed an Issue with the Installer
- Updated the Documentation
- Verified Compatibility with PHP 8.3
- Updated Backend Vendors