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TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System

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Download free latest update TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System. TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

HelpDesk Features

• Ticket System
  • 3 Differnt New Tickt Forms
  • Inbox Fetching
  • 2 Roles: Agent & Reporter
  • My Tickets Page
  • Set default values for new tickets
  • Set own ticket Status
  • Set custom ticket Types
  • Set custom ticket Project / Systems
  • Attachment Support
  • Inform Agents in Notifications
  • HTML WYSIWIG Comment Form
  • Saved replies
  • Logging / History system
  • XLS export
  • Reporters & Agents can reply to Email
  • Ticket Overview (assigned to, status in colors)
  • Set Inbox Archieve Folder
• And More...

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• Submitter
  Arfiano MV
• Submitted
  06/25/2024
• Category
  Plugins
• File Size
  17.55 MB
• Demo
  https://codecanyon.net/item/totaldesk/20502693

 

Latest Update Version 1.8.1
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- FIX: Default agents by department not working
- FIX: Ticket exporter not working
- FIX: Downgraded PSR library
- FIX: PHP notices